Contact information
Contact Southside Market
Have a question about a product, order, shipment, return, or refund?
Our customer support team is available to help.
Customer Support
Email: support@southsidemarket.shop
Phone: (472) 283-7745
Business Address
Southside Market
319 St Emanuel St
Houston, TX 77002
United States
What Can We Help With?
You can contact us regarding:
- Product questions
- Order status
- Shipping questions
- Delivery issues
- Returns
- Refunds
- Damaged or incorrect products
- Order cancellations
- Payment or checkout questions
- General customer-service inquiries
Order Support
If your question concerns an existing order, please include your order number in your message.
Providing the order number helps us locate the transaction and respond more efficiently.
Returns & Refunds
For return or refund requests, please contact us within 30 days of receiving your order.
Approved refunds are processed within 7 days.
Please review our complete Refund & Return Policy before submitting a request.
Shipping Questions
Our standard shipping service is:
Free shipping — approximately 5–8 business days.
If your order is delayed or you have a question about tracking, contact us with your order number.
Contact Information
Southside Market
319 St Emanuel St
Houston, TX 77002
United States
Email: support@southsidemarket.shop
Phone: (472) 283-7745
We appreciate the opportunity to assist you.